The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Buffets!
“Dining at the Suzette restaurant was a highlight for us, with a fantastic selection of mouth-watering dishes at the buffet.” view full review
Very nice Comfort!
“The beds were exceptionally comfortable; we even enjoyed a night in the kid's twin beds, which were surprisingly better than our queen-sized bed!” view full review
Heated Pool Bliss!
“We loved the heated pool, which made our downtime perfect. It was a great way to relax after a busy day.” view full review
Spacious & Spotless!
“Our room was impressively clean and spacious, providing a perfect sanctuary during our stay.” view full review
Post Office Square 280 Queen St Shop 7 Post Office Square
Silverton Place Cafe
220 m
101 Wickham terrace
Botero House
290 m
258 Adelaide Street
Jak & Hill
340 m
40 Astor Terrace Punthill Spring Hill
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.8
Location
9.3
Service
8.5
Dining
8.0
Guest reviews
7.8/10
based on 4 reviews
8.3
8.3/10 based on 1132 reviews
Arthur
United Kingdom,
April
2024
8.8/10
The hotel rooms felt like a private oasis, very well appointed with a huge TV screen and a very comfortable bed. However, they looked a bit old and tired. The service was extremely helpful and accommodating, especially with assisting in accessing transportation. The location on top of Central Station was perfect for easy city access but some staff members were not as friendly. The dining experience was wonderful, with a variety of fresh produce available, although at a price of $39 per person. The facilities were top-notch ensuring a pleasant stay.
Rooms
8.0
The rooms were large and spacious, like a private oasis. They were very well appointed, including a very comfortable bed and a huge TV screen in both the living and bedroom areas.
Service
9.0
The staff were extremely helpful and accommodating, even going as far as taking us by lift down to the train for easy access with our suitcases. Although some staff members were not as friendly, the overall service was excellent.
Location
10.0
The hotel's location on top of Central Station was super convenient, being close to transport and directly above the station, making it ideal for exploring Brisbane CBD.
Dining
8.0
The dining experience was delightful with fresh produce and varied options, but at a price of $39 per person. The value for the quality of the food was worth it.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a pleasant stay.
James
United Kingdom,
October
2023
7.6/10
The hotel rooms lacked the 'wow' factor and were clean but small, with a slightly musty smell that opening the windows helped. However, the room temperature made it too hot to sleep comfortably, leaving us feeling unrested in the morning. The service was good overall, with recommendations for a great restaurant, but at times felt lacking in acknowledgment. The location was perfect, close to transportation and key attractions in Brisbane. The dining experience was impressive with a great selection of fresh produce, but a better variety of Asian options could enhance it. Overall, the facilities were satisfactory.
Rooms
7.0
The rooms were clean but lacked the 'wow' factor. They were on the smaller side and had a slightly musty smell, though opening the windows helped. The room temperature made it too hot to sleep well.
Service
7.0
The service was good, with helpful recommendations for dining. However, there were moments of feeling unnoticed by the staff.
Location
9.0
The hotel's location was unbeatable, near key attractions in Brisbane and with easy access to transportation.
Dining
8.0
The dining experience was impressive, with a wonderful selection of fresh produce. However, a better variety of Asian options could enhance the experience.
Facilities
7.0
The facilities met expectations during the stay.
Steven
United Kingdom,
June
2023
8.8/10
The hotel was conveniently located above the central station, making it very convenient for exploring the city. The rooms were a good size and comfortable, although they weren't ready until later than expected and lacked some amenities. The service was friendly and helpful, although there was a slight incident with a request. The dining experience was impressive, offering a variety of fresh options, and the view from the dining area was nice. The facilities were well-maintained.
Rooms
8.0
The rooms were a good size and the bed was very comfortable.
Service
9.0
The staff were friendly, efficient, and able to assist with questions.
Location
9.0
The hotel is very convenient to the CBD and transport, with amazing views from upper rooms.
Dining
9.0
The dining experience was impressive, catering to various preferences and needs.
Facilities
9.0
The facilities were well-maintained.
Bob
United Kingdom,
May
2023
8.2/10
The hotel offers high-quality, clean rooms and a superb service experience. The fantastic location allows easy access to city attractions. However, the dining options could be improved with more variety, and the hotel doesn't provide free Wi-Fi.
Rooms
8.0
The rooms are very clean and high quality. I particularly enjoyed the gym facilities.
Service
9.0
I felt truly welcomed and well taken care of by the reception staff. They were efficient and polite, making me feel like royalty.
Location
9.0
The location was ideal for our visit, providing easy access to trains and city shopping. It was just a short walk from the main shopping areas, making it convenient for both leisure and business travelers.
Dining
7.0
While the Thyme 2 restaurant was bustling and I had to opt for a different cafe due to the wait, the dining experience could be enhanced with a wider selection of dishes.
Facilities
8.0
The facilities offered met my needs adequately during my stay.